How we use enquiry details.

When you submit an enquiry, MOTOVA stores the details you provide so our team can assess your requirements, contact you and match suitable vehicles or supply partners.

We may store your name, contact details, postcode, vehicle requirements, preferred term, budget and the information you choose about your circumstances. We also record basic source and campaign information so we can understand how enquiries reach us.

We use this information to respond to your request, prevent misuse, improve our service and keep an appropriate business record. Where necessary to fulfil your request, information may be shared with an appropriate vehicle supplier or service partner.

We retain enquiry information only for as long as reasonably required for the enquiry, related customer service, legal obligations and legitimate business records. We do not sell your personal data.

You may ask for access, correction or deletion, or object to certain uses of your information. Start through the contact page and tell the adviser that your request concerns personal data.